F&Q

What time is Check-in & Check-out?

Check-in is from 3 p.m. and check-out is until 11 a.m.


Can I check in early or check out late?

A charge of 11,000 KRW per an hour will be charged for early check-in and late check-out. A full night will be charged when you check out after 3 p.m.

Early check-in might not to be possible depending on the room availability. 


Can I leave my luggage before check-in or after check-out?

It is available at the front desk.


Do you have a parking lot?

We have a parking tower and we offer valet parking service when the car fits in the parking tower.

There is also a parking lot for the cars that do not fit in the tower. However, we cannot offer valet parking service.

The parking fee is 5,000 KRW per a car.
(Except for Deluxe King, Junior Suite, and Presidential Suite rooms)


Can I smoke?

The hotel is non-smoking area
There is no smoking area or smoking room in the hotel.


I would like to cancel my reservation.

You can cancel your reservation a day before arrival if you made your reservation directly with the hotel.
The first full night will be charged when you cancel your reservation on the check-in day.

When you made reservation via travel agency(Mobile, Internet ect.), Please check their own cancellation policy.


Do you have restaurant?

Restaurant 「Toile de Liberte」 in the basement floor sells breakfast and brunch.

You can have breakfast from 7 a.m. to 10:30 a.m. for the cost of 9,500 KRW.
You can have brunch menu from 11:30 a.m. to 6 p.m.

There is a break from 10:30 to 11:30 a.m. to prepare for the brunch menu.


Do you have a ballroom?

We don't have a ballroom or a banquet room.
However, Restaurant 「Toile de Liberte」 on the basement floor is opened to the customers as rest area.


I left something at the hotel.

We immediately contact the customers when there is lost belongings found in the room and the belongings will be kept for a month.

We can also send your belongings with a cash on delivery service.


Can I add people or use extra beds?

We do not charge you when there are more people staying in the room. However, we also cannot offer extra beds or extra bedding.


Can I borrow a baby bed?

Sorry, we do not have baby bed.


Can I use a computer?

We have a business center on the lobby floor.
You can use an internet PC, copy machine, and scanner.

The business center opens 24 hours.


Do you have a membership?

We have a 「VIP MEMBERSHIP」.

Benefits for 「VIP MEMBERSHIP」 are;

  1.  10% Discount for Room.
  2.  20% Discount for Breakfast
  3.  Deluxe Double Room Voucher for weekday will be given every 10 Staying.
  4.  Early Check-in or Late Check-out of 2 hours.
  5.  Express Check-in.

Please inquire at the front desk for more information.

Subscription fee is 10,000 KRW.